Predeparture Cross-Cultural Training and International Success

Abstract

This thesis looks into the realms of predeparture cross-cultural training and international success. The focus group is on professionals, or expatriates, who are travelling abroad for the purpose of work. International success has, in this thesis, been connected to the entities of cultural intelligence, training transfer, and sustainable development. The research question goes as follows: ͞How does predeparture cross-cultural training impact international success͍͟. In order to answer the problem statement, two organizations have been subjected to research. Norec and Hald International School have been chosen as case studies for the purpose of exploring the research question in a Norwegian context. The primary focus is on the components of predeparture cross-cultural training programs; their ability to generate cultural intelligence; their ability to transmit this information; and the potential for improving job performance and sustainable development. The data was collected through documents, texts, and interviews of four key informants within the two organizations. Organizational documents, as well as course plans, were examined. In order to generate results, thematic analysis was chosen as the primary methodology. In order to provide personal insight on the subject, interviews were chosen as secondary data collection. Three theories were incorporated into this thesis: (1) cultural intelligence, (2) training transfer, and (3) sustainable development. These were compared to literature on the subject of cross-cultural training and investigated further in light of the findings. The findings indicate a connection between predeparture cross-cultural training and enhanced job performance. The preconditions, or possibility, for international success were found to be present within the two organizations’ preparatory courses. These included individual learning of skills and knowledge, and the possibility of using these in practice during and after the exchange. This is seen in connection with micro, meso, and macro levels, whereas individual learning can be transcribed into practice at the receiving and sending organizations and have an impact on society at large. The findings of this thesis have ramifications for future study, particularly in terms of establishing a link between predeparture cross-cultural training and sustainable development